Some listeners are reporting download issues for the Elegant Code Cast episodes. Specifically, there are reported incidents of an apparently good download that stops playing midway through the episode.

First of all, we apologize profusely for the technical difficulties. Anytime something provides friction like this you are undoubtedly going to vote with your feet and find other sources. We want to make sure that doesn’t happen, so we are working on it.

FireFox

Our initial investigation (OK, Jan’s investigation) indicates the problem may be related to downloading the MP3 directly in FireFox. We have no idea why this would happen, but it seems to be the trend. Don’t shoot the messenger here.

RSS

We have had no reports of problems from users pulling the MP3s through an RSS client. If you are using a podcatcher like iTunes or Zune and are experiencing these issues, please let us know.

Hosting Services

We are looking for hosting services to ensure uninterrupted service. We aren’t exactly flush with bank here at ElegantCode, but we do want to ensure listeners don’t experience this kind of friction in the future.

If anyone has any thoughts for sponsored MP3 file hosting, we are all ears

In the Mean Time

If you are downloading directly from the web page of an episode, we think you will be safer using something other than FireFox. No, this doesn’t make logical sense, but none-the-less, that seems to be the case.

And thank you for your patience. We hope to have a reliable long term solution soon.

Please report your friction here on this post as a comment, or email me at david @t elegantcode dotcom.

Thank you!

David Starr